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Privacy Policy

Using the corporate messenger Monoly service (hereinafter referred to as the “Service”)
provided by Monoly Co., Ltd. (hereinafter referred to as the “Company”) means that you agree to this Privacy Policy.

Items of personal information processed
  • The company collects the following personal information.

    Name, company name, email address

  • In the process of using the service, the following information may be automatically generated and collected.

    CID (Affiliated Company Identifier), UID (Personal Identifier), IP Address, Cookie, Date of Use, Service Use Record, Bad Use Record, Device Information, Browser Type

  • However, within the above range, the range of personal information processed may
Purpose of processing personal information

The company uses the collected personal information only for the following purposes, and if the purpose is changed, consent is obtained in advance.+

  • Service provision, user identification, business monitoring
  • Service improvement, new service development
  • System management and operation maintenance

However, within the above range, the range of personal information processed may be adjusted according to the service level provided by the company.

Personal information processing and retention period

In principle, the personal information of users is used for a limited time only during the period of service provision, and when the purpose of processing the personal information is achieved, it is destroyed without delay. However, in the case of each of the following items, the user's information is kept until the end of the period.

If an investigation or investigation in violation of related laws is in progress, it will be kept until the end of the investigation or investigation.

In addition, personal information is kept for a certain period of time specified in the related laws as follows in accordance with the related laws and regulations. In this case, the company uses the stored information only for the purpose of storage, and the retention period is as follows.

  • Subscriber telecommunication date and time, start/end time, other party's subscriber
    number, frequency of use, location tracking data of the sending base station
    (Communication Secret Protection Act, 1 year)
  • Computer communication, Internet log record data, access point tracking data
    (Communication Secret Protection Act, 3 months)

However, within the above range, the range of personal information processed may be adjusted according to the service class provided by the company.

Consignment of personal information processing

The company entrusts the following tasks related to the processing of personal information.

  • Transferred personal information items: name, affiliated company name, email address, CID (affiliated company identifier), UID (personal identifier), IP address, cookie, date of use, service use record, bad use record, device information, browser type
  • Country to which personal information is transferred: India
  • Name and person in charge of transferee: Wudza Technologies Private Limited
  • Transfer date and method: After personal information is collected, it is processed in a way that the consignee accesses and inquires personal information.
  • Purpose of use: Service outsourcing development
  • Retention and use period: Until the consignment contract ends
Provision of personal information to a third party

In principle, the company does not provide personal information to third parties without the consent of the user.

The company provides users' personal information to government authorities such as courts only when legally required, such as a court order.

How to exercise user rights

The user can exercise the following rights related to personal information protection at any time to the company.

  • Request to view personal information
  • Request for correction if there is an error
  • Delete request
  • Request to stop processing

The exercise of rights pursuant to Paragraph 1 can be done in writing, e-mail, or fax to the company, and the company will take action without delay.

If a user requests correction or deletion of personal information errors, etc., the Company will not use or provide the personal information until the correction or deletion is completed.

The exercise of rights pursuant to Paragraph 1 can be done through the user's legal representative or a person who has been delegated.

Destruction of personal information

When personal information becomes unnecessary, such as the expiration of the personal information retention period or achievement of the processing purpose, the personal information will be destroyed without delay.

If personal information is to be kept in accordance with other laws and regulations despite the expiration of the personal information retention period or the purpose of processing has been achieved, the personal information is transferred to a separate database (DB) or stored in a different storage location.

The procedure and method of destroying personal information are as follows.

  • Destruction procedure

    The company destroys personal information with the approval of the person in charge of personal information management.

  • Destruction method

    The company destroys personal information recorded and stored in the form of electronic files so that the records cannot be reproduced, and personal information recorded and stored in paper documents is destroyed by shredding or incineration.

Matters on automatically collected personal information and rejection

The company may install and operate cookies. The purpose and rejection of cookies are as follows.

  • What is a cookie?

    Cookies are very small text files that the server used to operate the website sends to the user's browser and are stored and operated on the user's computer.

  • Purpose of use of cookies

    it is used for user access management, user activity information, etc.

  • Installation, operation and rejection of cookies

    When using the facility, the user has the option to install cookies. Users can allow all cookies by setting options in the web browser, check each time a cookie is saved, or refuse to save
    all cookies. However, if the user rejects cookies, certain functions of the service may not be available.

Personal Information Protection Officer

The Company has designated the person in charge of personal information protection as follows to take full responsibility for the handling of personal information and to handle complaints and relief from damages of the information subject related to personal information processing.

  • Personal Information Protection Officer

    Name: Kiwoon Sung

    Position: Representative

    Phone: +82-(0)10-3309-5456

    Email address: support@monoly.com

Users can inquire to the person in charge of personal information protection and the department in charge of all personal information protection related inquiries, complaint handling, damage relief, etc. that occurred while using the service.

Measures to ensure the safety of personal information
  • Establishment and implementation of internal management plans for safe processing of personal information
  • Controlling access to personal information and restricting access rights
  • Application of encryption technology to safely store and transmit personal information or measures corresponding thereto
  • Storage of access records to respond to personal information infringement incidents and measures to prevent forgery and alteration
  • Storage of access records to respond to personal information infringement incidents and measures to prevent forgery and alteration
  • Installation and update of security programs for personal information
  • Physical measures such as provision of storage facilities for safe storage of personal information or installation of locking devices
Change of personal information processing policy

This privacy policy will be applied from [*] month [*], 2021, and any addition, deletion, or correction of any changes will be notified through the notice.

Contact us
for more information.